What you need to know
What happens in a review
Social Security Scotland will regularly review:
- the information they have
- any new information you provide
This is to make sure that you continue to get the right amount of Pension Age Disability Payment for your needs.
A review is a chance to discuss any changes that have happened since you applied, or since your last review. Social Security Scotland will ask you about any changes to your:
- day time care needs
- night time care needs
Social Security Scotland may ask you for more information about your circumstances during a review. Contact Social Security Scotland if you're unsure about what information to give them, or do not know where to find it.
When the review is complete, Social Security Scotland will make a new decision called a determination. They'll write to let you know the outcome of the review.
If your circumstances change between reviews
You should contact Social Security Scotland as soon as you can to report any changes to your condition or level of needs.
When it’s time for Social Security Scotland to review your award, you should tell them of any changes you have not already reported to them.
How often reviews take place
How often Social Security Scotland review your award will depend on:
- your conditions
- if your needs change
When Social Security Scotland make a decision about your Pension Age Disability Payment application, they'll give you your first review date.
At the end of each review, they'll let you know in advance when the next one will take place. This is so you can prepare and get help and support if you need it.
Indefinite awards
Indefinite awards are for people whose needs are unlikely to change in a way that would affect their entitlement.
If Social Security Scotland has given you an indefinite award, they will not review it unless you tell them that something has changed.
How long a review takes
The length of time it takes to complete a review depends on your circumstances.
If you have no changes to tell Social Security Scotland about, you may get a decision sooner.
If you have more than one change to tell Social Security Scotland about, the decision may take longer.
As part of a review, Social Security Scotland may need to see some supporting information.
After Social Security Scotland sends your review pack, you have 28 days to complete and return the form. Social Security Scotland will write to let you know the outcome as soon as possible.
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