Your award payments

Your Adult Disability Payment will be the same as you get for Personal Independence Payment (PIP) award once the move is complete, unless you've reported a terminal illness to the Department for Work and Pensions (DWP).

There will be no gap in your payments. You’ll be paid on the same day.

If you receive an overpayment

You may be responsible for paying back any Social Security Scotland payments made by mistake.

If you or the person you’re acting for is paid too much, Social Security Scotland may:

• ask you or them to pay it back
• reduce or stop their payments

Social Security Scotland will look at cases of overpayment on an individual basis and will always contact you before stopping payments.

When to contact Social Security Scotland

You can contact Social Security Scotland if you:

• need a copy of your award letter
• have any worries about payments while your PIP moves to Adult Disability Payment

Get further help and advice

For independent support and advice, contact Citizens Advice Scotland. Either:

• call them free on 0800 028 1456
• go to cas.org.uk

Get support from an independent advocate 

If you need extra support with disability benefits, contact VoiceAbility. They’re independent from Social Security Scotland.

An advocate will listen to you and try to understand your point of view and what you want to happen. They can help you apply for benefits and make decisions. You’ll still make any final decisions.

To contact VoiceAbility:

• call them free on 0300 303 1660
• visit their website at voiceability.org
• email SocialSecurityAdvocacy@voiceability.org

You can also ask Social Security Scotland to refer you to VoiceAbility.