Gas

Gas Emergency Service

If you smell gas or suspect a leak:

Phone: 0800 111 999

It's open 24 hours a day, 7 days a week. 

BSL: report a gas emergency using SignLive

Other gas supply problems

Contact SGN.

Phone: 0800 912 1700

It's open Monday to Friday, 8am to 8pm. Saturday 8am to 4pm. 

X: @SGNgas

Check the SGN website for other ways to contact them.

Prepayment meter technical problems

If you’ve no electricity due to prepayment meter technical problems get advice on the energy.scot website.

Phone: 0808 196 8660

It's open Monday to Friday, 9am to 5pm.

Priority Services Register

The Priority Services Register (PSR) is a free service for those who need extra support during a loss of power. For example, if you:

• use medical equipment that needs power or water
• have a disability or chronic illness
• live with children under 5
• are of pension age

Check if you qualify and how to join on the PSR website.

Further help 

You can get further advice on dealing with a loss of utilities from the Ready Scotland website.