Electricity

If you get a power cut you can phone 105. They'll connect you to the network operator for where you live in Scotland.

It's open 24 hours a day, 7 days a week. 

Find out more about the 105 service.

You can also contact your network operator directly.

Central and Southern Scotland

SP Energy Networks

Phone: 0800 092 9290

Facebook: SPEnergyNetworks

X: @SPEnergyNetwork

Website: spenergynetworks.co.uk

Northern Scotland

Scottish and Southern Electricity Networks

Phone: 0800 300 999

Facebook: ssencommunity

X: @ssencommunity

Website: https://www.ssen.co.uk/

Prepayment meter technical problems

If you’ve no electricity due to prepayment meter technical problems get advice on the energy.scot website.

Phone: 0808 196 8660

It's open Monday to Friday, 9am to 5pm.

Priority Services Register

The Priority Services Register (PSR) is a free service for those who need extra support during a power cut. For example, if you:

• use medical equipment that needs electricity or water
• have a disability or chronic illness
• live with children under 5
• are of pension age

Check if you qualify and how to join on the PSR website.

Further advice

You can get further advice on dealing with a loss of utilities from the Ready Scotland website.