After you apply
If you've applied online, you'll get a confirmation email when your application is submitted. The organisation you applied with will get one too.
How long it takes
Most applications are processed within 14 calendar days. A certificate is then sent to you and the organisation you applied with.
If you've made any mistakes or Disclosure Scotland has do any extra checks, your application may take longer.
If you submitted your application more than 14 days ago, you can contact Disclosure Scotland to check it's progress:
- email: response@disclosurescotland.gov.scot
- phone: 0300 020 0040
Opening hours
Monday to Thursday 9am to 4pm
Friday 9am to 3:30pm
Disclosure Scotland is closed on all Glasgow public holidays.
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