Types of change

What you need to tell Social Security Scotland

All of the changes you need to tell Social Security Scotland about are below.

If you have any questions, call Social Security Scotland free on 0800 182 2222. The opening times are Monday to Friday, 8am to 6pm. Find out how to get help contacting Social Security Scotland, or how to call from abroad.

Changes to personal details

Social Security Scotland need to keep your personal details up to date, so they can keep in touch about the child’s payments. 

For example, you must tell them about changes to: 

• the child’s name
• your address
• your bank details

Find out how to tell Social Security Scotland about changes to personal details.

Changes to the child’s care needs, conditions or mobility needs

You must tell Social Security Scotland about any changes to the child’s:

• care needs
• conditions
• mobility needs

Find out how to tell Social Security Scotland about changes to the child’s needs or conditions.

Changes involving a terminal illness

If the child has a terminal illness, call Social Security Scotland for free. We have specialist advisors who can help take you through the process of reporting a change at your own pace.