Consumer rights and complaints
Consumer protection and rights for goods and services – includes staying safe online and refunds.
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Consumer rights
How to get a refund, repair or replacement when something you buy from a shop is faulty.
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Nuisance calls
How to deal with unwanted and unsolicited phone calls.
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Reduce the amount of junk mail you get
Information on how to get less unwanted mail delivered to your home.
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Protecting your computer and devices online
Information about protecting your computer and devices against online threats and fraud.
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Protecting your money online
Information about banking online, with your mobile and contactless, donating money to charity online and online transactions.
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Report food crime
Find out what food crime is and how to report it.
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Staying safe online
Information about staying safe online, including: social media, apps, online fraud, cyber bullying, deleting your browser history and reporting online crime to the police.
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Get help to use the internet, computer, tablet or mobile phone
Contact People Know How's digital support helpline for help with how to use a computer, tablet or mobile phone and how to stay safe and complete tasks on the internet.
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