Social Security Scotland Equalities survey
Social Security Scotland wants to hear from people whose benefit transferred from DWP to Social Security Scotland.
Social Security Scotland are doing a survey to learn about your experiences.
Anyone who transferred from one of these benefits can take part:
- Carer's Allowance Supplement
Taking part will not affect any of your applications or benefits.
Complete the survey
You can complete the survey online. You cannot save your answers, so you should complete the whole survey in one sitting.
If you prefer, call Social Security Scotland free on 0800 029 4974 to:
- get help to complete the survey over the phone, including with an interpreter if you need one
- ask them to send a paper survey to you, with a pre-paid return envelope
The phone line is open from 9am to 3pm, Monday to Friday.
Get help with the survey
You can ask a relative, friend or carer to help you complete the survey.
You should answer the questions about yourself and not anyone you are applying on behalf of. You can respond 'prefer not to say' at any time, for any question in this survey.
How Social Security Scotland will use your answers
Social Security Scotland will analyse the survey results. This report will be available on the Social Security Scotland website.
Social Security Scotland will keep your answers confidential. No one involved in making benefit decisions now or in the future will:
- know if you’ve taken part
- have access to your individual answers
It will not affect any of your applications or benefits if you complete the survey.
How Social Security Scotland uses your data
Social Security Scotland holds information for everyone who has:
- applied for a benefit
- received a benefit
This information includes a person’s:
- name
- address
- contact details
You can read the Privacy Notice to find out more about how Social Security Scotland uses your data. You can also email the Data Protection Officer at DataProtectionOfficer@socialsecurity.gov.scot.
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