NHS 24

Services

• Advocacy – someone to speak on your behalf

  If you need help expressing your views when attending health appointments, you can get an independent advocate.

• Apply for a medical certificate review

  You have the right to ask for an 'interested person review' if you have questions or concerns about a family member's cause of death.

• Care equipment and adapting your home

  Technology that helps you live safely and independently in your own home.

• Care homes

  Get help finding a place in a care home.

• Care you can get at home

  Get help at home from your local council or from private home care.

• Complain about an NHS service

  Information on how to complain about an NHS service, such as a hospital, GP or dentist.

• Complain or give feedback about care

  Make a complaint or give feedback about a care service, including a local council social work department or NHS service.

• Financial assessments for care

  If you need care services that have a charge, the council will carry out a financial assessment to decide what you need to pay.

• Help if you're leaving hospital

  You can get help if you're in hospital and need extra support when you go home, or if you need to move into a care home.

• Help with mental health

  Support if you have a mental health problem such as depression or anxiety.

• How care is regulated

  Find out how standards of care are inspected in Scotland.

• How to report a possible abuse of your human rights

  If you feel your human rights have been abused, there are many ways you can report it.

• If someone dies outside Scotland

  The steps you must take when someone dies outside Scotland or abroad – register a death, post-mortems, funerals and support.

• Organ and tissue donation

  Find out how to register to be an organ donor, how to opt out, update your details and to check if you’re already on the register.

• Personal and Nursing Care

  Personal and Nursing Care may be an option if you need support to live comfortably and safely at home.

• Register with a doctor

  How to find and register with a local doctor (GP).

• Register with an NHS dentist

  How to register with an NHS dentist and what to expect as an NHS dental patient.

• What to do when someone dies

  The steps you must take when someone dies – register a death, the procurator fiscal, funerals and bereavement support.

• Your rights as someone needing care

  If you need care, you have certain rights. For example, you have the right to an assessment of your needs and consumer rights when you buy services.