NHS 24

Services

• Advocacy – someone to speak on your behalf

  If you need help expressing your views when attending health appointments, you can get an independent advocate.

• Apply for a medical certificate review

  You have the right to ask for an 'interested person review' if you have questions or concerns about a family member's cause of death.

• Care equipment and adapting your home

  Technology that helps you live safely and independently in your own home.

• Care homes

  Get help finding a place in a care home.

• Care you can get at home

  Get help at home from your local council or from private home care.

• Complain about an NHS service

  Information on how to complain about an NHS service, such as a hospital, GP or dentist.

• Complain or give feedback about care

  Find out how to make complaints and feedback about care services.

• Financial assessments for care

  If you need care services that have a charge, the council will carry out a financial assessment to decide what you need to pay.

• Help if you're leaving hospital

  You can get help if you're in hospital and need extra support when you go home, or if you need to move into a care home.

• Help with mental health

  Support if you have a mental health problem such as depression or anxiety.

• How care is regulated

  Find out how standards of care are inspected in Scotland.

• How to report a possible abuse of your human rights

  If you feel your human rights have been abused, there are many ways you can report it.

• If someone dies outside Scotland

  The steps you must take when someone dies outside Scotland or abroad – register a death, post-mortems, funerals and support.

• Organ and tissue donation

  Find out how to register to be an organ donor, how to opt out, update your details and to check if you’re already on the register.

• Personal and Nursing Care

  Personal and Nursing Care may be an option if you need support to live comfortably and safely at home.

• Register with a doctor

  How to find and register with a local doctor (GP).

• Register with an NHS dentist

  How to register with an NHS dentist and what to expect as an NHS dental patient.

• Staying safe in winter weather

  Information on keeping safe during winter weather. Includes travelling, grit bins, loss of utilities, frozen or burst pipes and snow and flooding.

• What to do when someone dies

  The steps you must take when someone dies – register a death, the procurator fiscal, funerals and bereavement support.

• Your rights as someone needing care

  Find out about your rights as someone needing care.