Your award payments

Your Adult Disability Payment award will be the same as your Disability Living Allowance (DLA) award once the move is complete, unless you've reported a terminal illness to the Department for Work and Pensions (DWP). This amount could change after Social Security Scotland reviews your award.

Your Adult Disability Payment might be paid one working day later than your DLA. If this is the case, we'll let you know in advance so you can make any necessary financial plans.

Find out more about how Adult Disability Payment is paid.

If you receive an overpayment

You may be responsible for paying back any Social Security Scotland payments made by mistake.

If you or the person you’re acting for is paid too much, Social Security Scotland may:

• take money back from you or them
• reduce or stop their payments

Social Security Scotland will look at cases of overpayment on an individual basis and will always contact you before stopping payments.

When to contact Social Security Scotland

You can contact Social Security Scotland if you:

• need a copy of your award letter
• have any worries about payments while your DLA moves to Adult Disability Payment

Get further help and advice

For independent support and advice, contact Citizens Advice Scotland. Either:

• call them free on 0800 028 1456
• go to cas.org.uk

Get support from an independent advocate

If you need extra support with disability benefits, contact VoiceAbility. They’re independent from Social Security Scotland.

An advocate will listen to you and try to understand your point of view and what you want to happen. They can help you apply for benefits and make decisions. You’ll still make any final decisions.

To contact VoiceAbility:

• call them free on 0300 303 1660
• visit their website at voiceability.org
• email SocialSecurityAdvocacy@voiceability.org

You can also ask Social Security Scotland to refer you to VoiceAbility.