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Complain or give feedback about care

Complain about a social work department

Last updated
8 Aug 2024

Contact your local council to complain or give feedback about a social work department. It must have a complaints process in place.

Aberdeen City Council Aberdeenshire Council Angus Council Argyll and Bute Council Clackmannanshire Council Comhairle nan Eilean Siar (Western Isles Council) Dumfries and Galloway Council Dundee City Council East Ayrshire Council East Dunbartonshire Council East Lothian Council East Renfrewshire Council Edinburgh Council Falkirk Council Fife Council Glasgow City Council Highland Council Inverclyde Council Midlothian Council Moray Council North Ayrshire Council North Lanarkshire Council Orkney Islands Council Perth and Kinross Council Renfrewshire Council Scottish Borders Council Shetland Council South Ayrshire Council South Lanarkshire Council Stirling Council West Dunbartonshire Council West Lothian Council

You can ask the Scottish Public Services Ombudsman to investigate if you're unhappy with the response from your local council.

Contact the Scottish Social Services Council to raise a concern about a social worker, social care worker, early years, or young people's worker. They set out codes of practice that people working in social services and their employers should meet.

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